How to check postpaid balance in Etisalat

Checking Etisalat postpaid balance online
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When managing both prepaid and postpaid mobile accounts, keeping an eye on your data balances is crucial to avoid running out of data or incurring extra charges. Etisalat customers have multiple user-friendly options at their disposal for monitoring their data usage. These methods ensure that subscribers can maintain a balance between their data needs and the costs associated with their mobile network services. This article will explore the various ways you can check your data balances with Etisalat, making it easy to stay on top of your usage and expenses.

Via USSD Codes

Etisalat offers a quick and easy way to check data balances through USSD (Unstructured Supplementary Service Data) codes. These short codes, when dialed from your Etisalat-connected device, provide immediate access to your data usage information.

  • Dial *121# to access the main menu.
  • Dial *170# to check your remaining data.

It’s a swift method to get precisely where you need without the need for an internet connection, ensuring that even when you’re conserving data, your balances are within reach.

Dialing *140# to check Etisalat postpaid balance

Through the Etisalat Mobile App

Another convenient method to keep track of your data usage is the Etisalat mobile app. This free app, available for both iOS and Android devices, provides a user-friendly interface where you can manage your account, make payments, and, most importantly, check your data balances.

  1. Easy account management
  2. Real-time data balance updates
  3. Secure payment options
  4. Personalised offers and deals
  5. Interactive and helpful features

Download the app from the App Store or Google Play, register using your mobile number, and have your account information at your fingertips. It’s a smart solution for both postpaid and prepaid customers who prefer managing their services on-the-go.

Understanding Your Data Patterns

To better balance your data usage, it’s important to review how much data you consume regularly. Here’s a simple table that categorizes typical mobile apps and activities by their data requirements:

Mobile App/ActivityApproximate Data Usage
Browsing the web60MB per hour
Social media150MB per hour
Streaming music40MB per hour
Streaming video (SD)700MB per hour
Streaming video (HD)3GB per hour
Online gaming40MB per hour

This table serves as a guideline to comprehend which activities could be using the bulk of your data. By understanding this, you can better align your usage with the allowances in your plan.

The Benefit of Data Alerts

It’s easy to get caught up in the multitude of tasks our smartphones enable us to perform, from scrolling through social media to catching up on the latest streaming TV series. Etisalat understands this, which is why they offer data alerts that could help you avoid exceeding your limits. These alerts notify you when you’re nearing your data cap, enabling you to take action before incurring additional charges or being cut off from the internet. This proactive feature adds a layer of security to your data management strategy, allowing you to stay balanced with minimal effort.

In the following sections, we will explore more methods that are available to Etisalat customers for monitoring their data usage, including SMS notifications and customer support channels. We’ll also touch on some insider tips on how to minimize data consumption, and how making changes to the way you manage your data could result in substantial savings on your monthly bills.

Using Etisalat app to view postpaid balance

Utilizing SMS Notifications

For those who prefer a more direct approach, Etisalat offers SMS notifications to help you keep tabs on your data usage. These notifications are automated messages sent to your mobile device that can alert you about various aspects of your data usage.

Activating SMS notifications

  1. Sign up through the Etisalat USSD code menu.
  2. Set your desired thresholds for receiving alerts.
  3. Receive timely messages before reaching your data limit.

Understanding SMS notifications

  1. Learn about each type of SMS notification – daily, weekly usage summaries, or threshold alerts.
  2. Customize notifications based on your usage patterns.

These notifications are particularly useful when you’re not actively checking your data balances but still want to stay informed. Whether you’re nearing your limit or have reached a significant portion of your data allowance, these messages ensure that you’re always aware and can adjust your usage accordingly.

Tapping Into Customer Support Channels

For personalized assistance or to tackle any uncertainties regarding your data balances, Etisalat’s customer support channels are designed to offer help when you need it. Whether it’s a query regarding an unexpected data depletion or questions about data add-ons, customer support is ready to assist you.

  • Reach out via the Etisalat app, website, or by calling the customer care hotline.
  • Accessible and trained professionals are available to guide you.
  • Learn about the latest offers that could optimize your data usage.

By utilizing these support channels, you can dive deeper into your data usage habits, discuss potential upgrades, or even get troubleshooting help if you notice discrepancies in your data balances.

Step-by-step guide to checking postpaid balance in Etisalat


By incorporating these methods into your data management, you’ll not only be able to balance your consumption more effectively but also boost your overall satisfaction as an Etisalat subscriber. Whether you prefer automated alerts, real-time checks via apps, or engaging directly with customer support, there’s a solution tailored to meet your needs and keep your data usage on track.

FAQ: Frequently Asked Questions

  1. How can I check my postpaid balance in Etisalat? To check your postpaid balance in Etisalat, you can:
    • Dial *121# and follow the prompts on your phone.
    • Use the Etisalat mobile app and navigate to the balance check section.
    • Log in to your Etisalat account on the official website and view your balance details.
  2. Is there a charge for checking my postpaid balance? No, Etisalat does not charge any fees for checking your postpaid balance. You can use any of the provided methods free of charge.
  3. Can I check my postpaid balance while roaming? Yes, you can check your postpaid balance while roaming. Simply dial *121# or use the Etisalat mobile app as you would normally do.
  4. How often can I check my postpaid balance? There are no restrictions on how often you can check your postpaid balance. You can check it as frequently as needed using any of the available methods.
  5. What should I do if I encounter issues while checking my postpaid balance? If you encounter any issues while checking your postpaid balance, you can:
    • Ensure you have entered the correct USSD code (*121#) or used the correct method.
    • Ensure your device has network coverage.
    • Contact Etisalat customer support for further assistance.