If you’re an Etisalat customer in the United Arab Emirates and wish to discontinue your services, this comprehensive guide provides the step-by-step process you need. The focus of this article spans from understanding how to deactivate all services, including finding out how to deactivate third party services in Etisalat UAE, which can be a tricky part of the mix.
Etisalat, one of the leading telecommunication operators in the Middle East, delivers a plethora of services focused on fulfilling the communication and entertainment needs of its customers. For various reasons, including needing to know how to cancel third party subscriptions in Etisalat, a customer might find the need to deactivate these services. Whether it is to save cost, mitigate unnecessary charges, switch to another provider or unsubscribe from third party services, we’ve got you covered.
Understanding Etisalat Services
Before delving into the reasons behind deactivation, it’s imperative we understand what Etisalat’s services entail and the benefits they provide to customers. This knowledge serves as a prerequisite when you want to check active services in Etisalat postpaid and make an informed decision.
Brief history of Etisalat
Emirates Telecommunication Group Company, widely known as Etisalat, was established in 1976 as a joint-stock company between international and local partners. The UAE government holds a 60% share in the company. Etisalat operates in 16 countries across Asia, Middle East and Africa, offering voice, data, and video services to individuals, businesses and international telecommunication companies, ISPs, content providers and mobile operators.
Overview of Etisalat Services
As part of understanding how to unsubscribe Etisalat third party services, we must first understand that Etisalat offers a variety of services, including third party services. They are broadly grouped into voice services, data services, and entertainment services.
- Voice services: These include post-paid packages, roaming and idd services, and prepaid services.
- Data services: Included here are a variety of packages designed to meet different data usage level needs.
- Entertainment services: These cover a variety of multimedia content such as TV channels, movies, and music.
| Services | Description |
|---|---|
| Voice services | Post-paid packages, roaming and IDD services, prepaid services |
| Data services | Range of data packages for different usage levels |
| Entertainment services | Multimedia content, including TV channels, movies, and music |
Why You Might Want to Deactivate Services
After understanding the various services Etisalat UAE provides, the next question is why anyone might wish to deactivate these services. Reasons can vary from user to user, and even extend to wanting to find out how to cancel Etisalat prepaid sim card online.
Common reasons for deactivation
Users might want to deactivate their services for a variety of reasons. Some of them include:
- Cost-saving: Premium services often attract additional costs. Deactivating these services could help reduce your monthly bills.
- Switching Telecommunication Providers: Customers may deactivate their services when they plan to switch to another provider that offers better deals and packages.
- Surplus services: Sometimes, users may have signed up for services which they later realize are surplus to their requirements. This includes third party services which can be unsubscribed separately.
Consequences of deactivation
Deactivating any service also comes with certain consequences that you need to be aware of. Once deactivated, these services will discontinue and could disrupt your everyday digital activities. For instance, ending data services could leave you without internet access while cancelling entertainment services could prevent you from enjoying multimedia content.
Step-by-step Guide to Deactivating Services
Decided to discontinue your services? Here’s a detailed step-by-step guide that will aid smoothly in accomplishing your goal. The process of service deactivation largely depends on the type of service; however, the steps mentioned here cover most, if not all, services. Let’s delve right in.
Accessing your account
Accessing your account is the first step to deactivating your Etisalat services.
- You can do this by signing into your online account on the Etisalat UAE website or via their official mobile app.
- If you’re accessing it for the first time, you’ll need to register and create an account providing necessary details.
After successfully accessing your account, now the navigation begins to the specific services you wish to deactivate.
- On your account’s dashboard, click on ‘Services’, this should display a list of active services.
- From the list, select the service(s) you wish to deactivate.
The next steps are specific to the service you have selected.
For instance, if you choose to cancel your prepaid SIM card online, you’ll find an option that lets you do so under each service category. However, keep in mind that not all service deactivations can be done online, some may require a call or visit to customer service.
After Deactivation: What To Expect
Now that the deactivation process is complete, let’s discuss what you should expect after discontinuing your services.
Impact on your account
The immediate impact on your account is that you will not be billed for the deactivated service(s) from the next billing cycle onwards. However, it is pertinent to note that certain charges may apply based on the individual service’s terms and conditions.
How to reactivate services, if needed
Accidentally deactivated a service or simply change your mind? Keep calm! The services can be reactivated through similar channels used for deactivation i.e., through your online account or customer service.
In a nutshell
Understanding how to deactivate all services, including third-party services, in Etisalat UAE, is an essential skill for every Etisalat customer. Whether it’s for cost-saving, changing providers, or managing surplus services, deactivating services can be completed with just a few steps. Keep in mind the implications each deactivation has on your digital experience and make informed decisions.
FAQs
Q1: Can I deactivate my services through a phone call? A: Yes, you can call Etisalat UAE customer service to request your service deactivation.
Q2: Will there be any charges for deactivating a service? A: It largely depends on the terms and conditions of the service. Some services may levy a minimal charge for deactivation.
Q3: How long does it take for the service deactivation to come into effect? A: Typically, the deactivation comes into effect from the next billing cycle.
Q4: How can I check which services are currently active on my account? A: In your online account dashboard, under the ‘Services’ section, you can view all the active services.
Q5: Can I reactivate a deactivated service? A: Yes, most services can be reactivated through the same channels used for deactivation.